Spin Casino Privacy Policy

At Spin Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our platform at Spin Casino.com. By using our services — whether through desktop, the spin casino app, or mobile browser — you agree to the practices described in this document. We encourage you to read it carefully before registering or placing any bets with us.

Who We Are

Spin Casino is operated by Baytree Interactive Ltd, registered in Guernsey (Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey, reg. 69691). We are part of the Super Group (SGHC) Limited holding structure, and our platform is powered by Cityviews Group. Our payment processing services are handled by Digiprocessing Limited, registered in Gibraltar (reg. 110368). We are licensed and regulated by the Kahnawake Gaming Commission, licence number 00892, issued 16 February 2022. Our servers and transaction infrastructure operate within the Mohawk Territory of Kahnawake, Canada.

Information We Collect

When you register and use Spin Casino online, we may collect the following categories of personal data:

Information You Provide to Us

• Full name, date of birth, and nationality
• Email address, phone number, and residential address
• Username and 7lgU]AZhi^crexi# created during the spin casino login process
• Payment details, including card numbers and e-wallet account references
• Identity verification documents submitted during KYC review
• Communications you send us via live chat or email

Information We Collect Automatically

• IP address and geolocation data
• Device type, operating system, and browser details
• Session activity, game history, and betting behaviour on our platform
• Cookies and similar tracking technologies (see our Cookie section below)
• Deposit and withdrawal transaction records

How We Use Your Information

At Spin Casino, we use your personal data for a range of legitimate purposes related to operating a licensed online casino. These include:

• Verifying your identity and age (18+) before allowing access to real-money gaming
• Processing deposits and withdrawals through our supported payment methods
• Managing your account, including spin casino canada login sessions and account security
• Complying with our regulatory obligations under the Kahnawake Gaming Commission
• Preventing fraud, money laundering, and other prohibited activities
• Sending you relevant promotional communications, including bonus offers and spin casino promo code updates, where you have consented
• Providing customer support in English, French, Spanish, Greek, and German
• Improving our website, mobile casino experience, and overall service quality
• Conducting responsible gaming checks and applying self-exclusion or deposit limit tools

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity — to fulfil our obligations under your account agreement
• Legal obligation — to comply with anti-money laundering, KYC, and licensing requirements
• Legitimate interests — to prevent fraud, secure our systems, and improve our services
• Consent — for marketing communications, where your explicit consent has been obtained

Cookies and Tracking Technologies

Our Spin Casino website uses cookies and similar technologies to enhance your experience. Cookies help us remember your preferences, keep your spin casino mobile login session active, and analyse how players interact with our platform. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

We use cookies for the following purposes:

• Essential functionality — maintaining your logged-in state and site preferences
• Analytics — understanding how users navigate our casino spin platform
• Marketing — delivering personalised offers where you have consented

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our services, including the spin casino app and mobile casino features.

Sharing Your Information

We do not sell your personal data to third parties. At Spin Casino, we may share your information only in the following limited circumstances:

• With Digiprocessing Limited and other payment processors to handle your transactions
• With identity verification and fraud prevention service providers
• With eCOGRA, our approved Alternative Dispute Resolution provider
• With the Kahnawake Gaming Commission in response to regulatory or legal requests
• With companies within the Super Group (SGHC) Limited for group compliance purposes
• With analytics and technical service providers who process data strictly on our behalf

All third parties we engage are bound by strict confidentiality obligations and may only use your data for the specific purpose for which it was shared.

Data Retention

We retain your personal data for as long as your account remains active and for a minimum period thereafter as required by our licensing and legal obligations. If your account is inactive for 6 or more months, please note that a monthly maintenance fee of €10 may apply for up to 18 months. After closure, we retain certain records in accordance with applicable anti-money laundering and financial regulation requirements.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by Spin Casino:

• The right to access a copy of the personal data we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your data, subject to legal retention obligations
• The right to object to or restrict certain types of processing
• The right to withdraw consent for marketing communications at any time
• The right to lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact our support team via live chat or email us at complaints@playersupportcenter.com.

Security Measures

We are committed to keeping your data secure. At Spin Casino, we implement SSL encryption across all areas of our platform, including the spin casino login page and payment sections. Our internal access controls limit who can view your personal information, and we carry out regular security assessments to protect against unauthorised access, disclosure, or misuse.

Geographic Restrictions and Eligibility

Our services are not available to residents of restricted jurisdictions, including the USA, UK, Australia, Ontario (Canada), and a large number of other countries. Spin casino canada players outside Ontario are among our primary markets. We do not knowingly collect personal data from individuals residing in restricted territories. If we become aware that data has been collected from a restricted jurisdiction, we will take appropriate action to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you through our platform or by email. The current version of this policy is always available on our website. Continued use of our services following any update constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, we are here to help. You can reach our team through the live chat feature on our website, or by emailing us at complaints@playersupportcenter.com. For formal regulatory complaints, you may also contact the Kahnawake Gaming Commission or eCOGRA as our designated ADR provider.